Please read these terms carefully before using DataPanda.
These Terms and Conditions govern the access to and use of DataPanda, a social media reporting platform operated by:
Digimark GmbH
Kolonnenstraße 8 · 10827 Berlin · Germany
Email: hello@digimarkstudio.com
By accessing, registering for, or using DataPanda, you agree to these Terms and Conditions.
1.1. These Terms form a legally binding agreement between you (or the business entity you represent) and Digimark GmbH.
1.2. DataPanda is provided as a business-focused software service for businesses, agencies, professionals, freelancers, and other commercial users.
1.3. If you use DataPanda on behalf of a company or other legal entity, you confirm that you have the authority to accept these Terms on its behalf.
1.4. Digimark GmbH may update these Terms from time to time. Continued use of the platform after updates constitutes acceptance of the revised Terms.
2.1. DataPanda is a B2B Instagram reporting tool that allows users to connect Instagram Business or Creator accounts, collect performance data, generate social media reports, and download reports in PDF or similar formats.
2.2. DataPanda currently supports Instagram only and may add, remove, modify, or discontinue features at any time.
2.3. DataPanda relies on third-party platforms including Meta and Instagram to access and display analytics data, subject to Meta's platform rules and permissions.
2.4. Digimark GmbH does not guarantee that all data received from Instagram, Meta, or any third-party platform will always be complete, accurate, or available.
3.1. To use DataPanda, you must create an account and provide accurate, complete, and current information.
3.2. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account.
3.3. You must notify Digimark GmbH immediately at hello@digimarkstudio.com if you become aware of unauthorized access or any security breach.
4.1. DataPanda may offer a free membership plan allowing users to create one report, unless otherwise stated.
4.2. Digimark GmbH may modify, limit, suspend, or discontinue the free plan at any time.
4.3. Creating multiple free accounts to bypass free plan limits is not permitted.
5.1. DataPanda offers monthly and yearly subscription plans that renew automatically unless cancelled.
5.2. Users may cancel at any time through the platform, Stripe billing portal, or by contacting hello@digimarkstudio.com.
5.3. Cancellation stops future renewals but does not automatically delete the user account.
5.4. Digimark GmbH may change subscription prices or plan limits; price changes apply to future billing periods.
6.1. Payments are processed through Stripe. By purchasing, you authorize DataPanda to charge the selected payment method.
6.2. All prices are displayed exclusive of VAT unless expressly stated otherwise.
6.3. DataPanda offers a 14-day refund period from the initial purchase date. Requests must be submitted to hello@digimarkstudio.com.
6.4. After the 14-day period, payments are generally non-refundable unless required by applicable law.
7.1. To use DataPanda, users must connect an Instagram Business or Creator account through Meta authentication.
7.2. You confirm that you own the account or have necessary authorization from the account owner to connect and analyze it.
7.3. You are solely responsible for ensuring that you have the legal right and permission to access, process, and use the data from any Instagram account connected to DataPanda.
7.4. Digimark GmbH is not liable if Meta changes, restricts, suspends, or discontinues API access or data availability.
8.1. You retain ownership of the Instagram account data, uploaded materials, and other content you provide or connect to DataPanda.
8.2. DataPanda stores connected Instagram data only while the relevant account remains connected, unless a longer retention period is required for legal, security, or billing reasons.
8.3. If a user disconnects an Instagram account or closes their DataPanda account, related stored data will be deleted within 60 days unless retention is required by law.
9.1. You agree not to use DataPanda for unlawful, misleading, fraudulent, or unauthorized purposes.
9.2. You must not attempt to reverse engineer, copy, scrape, overload, disrupt, or interfere with DataPanda's systems or security features.
9.3. You must not use DataPanda to violate the rights of Digimark GmbH, Meta, Instagram, your clients, or third parties.
DataPanda, including its software, design, interface, branding, and templates, is owned by Digimark GmbH or its licensors. You may not copy, reproduce, or exploit any part of DataPanda without prior written permission.
Unless you object in writing, you grant Digimark GmbH permission to use your company name and logo in customer lists, case studies, and marketing materials. To opt out, contact hello@digimarkstudio.com.
12.1. To the maximum extent permitted by law, Digimark GmbH shall not be liable for indirect, incidental, or consequential damages.
12.2. Digimark GmbH's total liability shall be limited to the amount paid by the user during the three months preceding the event giving rise to the claim.
12.3. Nothing in these Terms limits liability for intent, gross negligence, or injury to life, body, or health.
Digimark GmbH may suspend or terminate access if a user violates these Terms, fails to pay, or creates legal, security, or reputational risk. After termination, connected data will be deleted within 60 days.
These Terms are governed by the laws of the Federal Republic of Germany. The place of jurisdiction shall be Berlin, Germany, to the extent legally permitted.
For questions about these Terms, please contact:
Digimark GmbH
Kolonnenstraße 8 · 10827 Berlin · Germany
Email: hello@digimarkstudio.com
